Practical Aide Memoir
''Happiness is neither virtue nor pleasure, nor this thing nor that but simply growth.
We are happy when we are growing' WB Yeats
The PAM Series (C)
Practical Aide Memoirs
Access workplace Training and Continuous Improvement with your Practical Aide Memoir, PAM.
Each PAM is made up of a series of practical guides in the form of a PDF download, taking you through each topic with knowledge content and suggested workplace activities for skills content. The activities are a key feature of the PAM Series approach, where practical application at the workplace is essential.
Download the PAM you want...
PAM 1 'Communication'
PAM 2 'Training'
PAM 3 'Improvements'
PAM 4 'Logistics' Coming soon
The PAM Series
Workplace Training and Continuous Improvement
Choose your PAM.
Set some time aside to digest the topics.
Put the topics into practice at the workplace.
Practice further, and make improvements.
Return here to develop your PAMs.
PAM 1 Communication
Communication starts with how people perceive their world and choose how to interact within it.
This element is all about listening and watching carefully to how that world is expressed by others (and yourself). Having a greater understanding of perceptions, paradigms, and helping others develop a greater range of options may be challenging and is likely to take time. That is where communication skills, or art, is an essential part of the workplace.
The change environment
'PAM 1 Communication' also takes a tour of the change environment. You already know about change; take a moment and think about your achievements. Change, by its very nature will take people from a known, present state, to an unknown future state. Operating within and managing the change environment is key to success.
PAM 1 is about laying the foundations.
The mission here is to 'Establish and maintain the team '
PAM 2 Training
The trainer framework creates more effective and engaged individuals and teams, resulting in better performance.
Analysis
How many need training? In what? To what level? When? And how is the right level to be maintained? Here, we identify the training need through Training Needs Analysis and Job Analysis to arrive at training interventions utilising a range of methods. A systems approach is adopted in relation to the training function.
Design and Delivery
Once the training intervention is identified, the 'Design of Training' and Delivery phases provide the Lesson Plans (Work Instructions, Training Cards), Training Programmes and Scheduling.
Evaluation and Validation
Training interventions add value to the business. Formative and Summative Evaluation during training checks learning is taking place. Internal and External Validation checks that what was learned is being applied at the workplace, confirming the return on investment.
TTT and JIT
The cornerstone of workplace training: properly prepared trainers who are better able to transfer the skills and knowledge necessary around the workplace. 'PAM 2 Training' is made up of 'Train the Trainer' and 'Job Instruction Training'.
PAM 2 is about the transfer of skills and knowledge.
The mission here is to 'Establish and maintain the learning environment '
PAM 3 Improvements
Strategy
First, we are going to put in place the framework (Projects Approach); then we will achieve the objectives, hands-on (Applied Lean).
A Blended Projects Approach
Whatever the project, whatever the level, establishing and working from sound principles is a tried, tested and proven approach. Remain flexible while you:
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maintain the Business Case
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tailor to suit the environment
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define roles and responsibilities
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focus on the project Products
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manage by stages
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manage by exception
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learn from experience
PAM 3 combines these principles with the values and dynamism necessary to produce a usable and potentially deliverable Product through team:
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commitment
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courage
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focus
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openness
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respect
Applied Lean
The practical application of Lean Management helps teams resolve issues and maintain systems of Continuous Improvement. The focus is on listening, looking, doing and the use of Applied Lean, adapted to requirements:
Set 1
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Policy Deployment
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Visual Management
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Leader Standard Work
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Standard Work (Job Instruction)
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5S
Set 2
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Business Process Mapping (BPM)
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Value Stream Mapping (VSM)
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Precision Change-over (PCO)
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Kanban
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FMEA
Set 3
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Forms of waste
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Quality Tools
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5 Whys
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A3 Communication (Tool-box Talks)
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PDCA
PAM 3 is about maintaining systems of Continuous Improvement through Applied Lean.
The mission here is to 'Establish and maintain systems of Continuous Improvement '
Communication Training Improvements
Better workplace performance
PAM 1 'Communication'
PAM 2 'Training'
PAM 3 'Improvements'
PAM 4 'Logistics' Coming soon
Get in Touch
Devon, UK
The PAM Series Ethos:
'Happiness is neither virtue nor pleasure nor this thing nor that, but simply growth;
We are happy when we are growing.' WB Yeats
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©2020 The PAM Series. David Browne, Devon, UK
Inspired by Mr James and Mrs Johnson